Refund Policy

Last updated: October 1, 2026 · Merchant of record: happybirthdaysongwith.name · Contact: contact@happybirthdaysongwith.name · Payments in USD via Stripe.

1. Try before you pay

Every song can be heard as a full-length preview for free before any payment. You only pay to keep the download without watermark, unlock all styles, or generate more songs. Because our service is delivered to you instantly once your payment is confirmed, fees you have paid are generally non-refundable — you received the service at the moment of purchase.

2. Credits are consumable digital goods

• Credits (including Gift Pass credits) are consumed to create each song and are non-refundable once used.
• Gift Pass credits are valid for one year from purchase. Unused, unexpired credits may be refunded within 14 days of purchase.
• If a generation fails, the credit is never consumed — or returned automatically. You don't need to ask.

3. Subscriptions (Pro, $7.99/month or $59/year)

• Your subscription renews automatically each billing period until canceled.
• Cancellation is not a refund. Canceling stops future renewals only. You keep full Pro access until the end of the period you have already paid for, and no further charges occur after that.
• Fees for the current period are non-refundable once the period has started, except for our goodwill exception below.
• Purchases made at a promotional price are non-refundable, whether or not you have fully used them.
• If we are unable to deliver the service (extended outage), we will extend your subscription or refund the affected period.

4. Goodwill exception

If something clearly went wrong on our side — a paid download is broken, a song was never delivered and the credit was not returned, or you were charged in error — email contact@happybirthdaysongwith.name with your receipt within 14 days and we will make it right with a refund or replacement credits.

5. How to cancel or request a review

• Cancel Pro: reply to your Stripe receipt email, or write to contact@happybirthdaysongwith.name. Cancellation takes effect at the end of the current billing period.
• Refund review: email contact@happybirthdaysongwith.name with your receipt (or Stripe receipt email). We respond within 3 business days; approved refunds are issued to your original payment method via Stripe, typically within 5–10 business days.
• Chargebacks filed without contacting us first are handled per our Terms; we'd rather fix the problem directly.